Our services
Pre-Study
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Ensuring that Investigators and Study Coordinators are trained on GCP, SOPs and study protocol;
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Quick and efficient Clinical Study Start up with prompt "right first time" document completion process;
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Rapid Contract negotiation and completion;
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Timely and centralized regulatory submissions;
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Generate study specific source documents, worksheets and study material development;
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Site setup and study specific equipment placement to comply with protocol and ICH-GCP;
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Chart review
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Identify potential GCP-trained sites / Principal Investigators.
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Provide GCP training to PI & study team on a regular basis. Provide GCP-trained Clinical Research coordinators for every site.
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Identify and coordinate preparation & submission of essential documents to CRO/ Sponsor.
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Site set up & essential document preparation.
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Create a source document template if applicable.
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Prepare site for Site Initiation Visit.
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Pre-screening/ pre-identify cases for competitive trials Planning Recruitment Strategies.
During Study
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Timely patient recruitment, enrolment, and retention.
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Efficient data collection, timely data entry, and query resolution.
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Document retention according to regulations and GCP/SOPs.
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Investigator Site File maintenance.
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Management of study supplies in compliance with the Protocol.
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IP receipt, secure storage, administration, accountability, and destruction.
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Performance of study activities and procedures according to the Protocol.
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Continuity of staff with minimal turnover.
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Encouragement of active participation of Investigator in the study events.
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Ongoing communication with Sponsor or CRO.
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Provision of adequate space and tools for CRA on-site during monitoring visits.
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Adequate research amenities on/off-site.
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Investigator/staff ongoing training according to protocol amendments.
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Centralized and site-specific advertising and media creation, placement, and metrics.
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Assist the Investigator in the ICF process, screening, and enrollment.
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Implement recruitment strategies.
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Maintain source documents in guidance with the Investigator team.
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Completion of CRF/eCRF within specified timelines.
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Maintain and update Trial Master File.
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Dispense investigational products and maintain drug storage and accountability as per the requirements.
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Coordinate Central Lab logistics and sample flow..
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Coordinate subject follow-up visits and prevent loss to follow-up.
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Coordinate subject reimbursements.
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Coordinate monitoring and audit visits.
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Coordinate SAE reporting on time and maintain documentation.
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Coordinate and maintain ethics committee documentation during the study.
Post Study
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CTMS sites are committed to meeting database lock deadlines.
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Final IP accountability and return in collaboration with CRA per protocol requirements.
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Post-study patient follow-up per protocol (if applicable).
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Final report to IRB, Sponsor, Health Canada, and FDA (if applicable).
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Trials documentation archiving according to Regulation, ICH-GCP, and SOP.
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Coordinate close-out visit.
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Resolve data queries on time in coordination with Investigators.
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Archival of Data.
Other Services:
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Multilingual study coordinators/research RNs.
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Mobile research RN services to enhance patient recruitment and retention by providing GCP-compliant services and conducting selected study visits at home or other convenient locations for patients (if approval is granted).
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enrollment for Non-CTMS network sites in early and late phases of the enrollment period.
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Site Management for Non-CTMS network sites.
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Staff training to support investigators, staff, and trainees conducting clinical research, including advice, support, materials, and resources for all types of clinical research studies.
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Orientation program for new clinical research staff, including a training manual and various educational and professional development opportunities.
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Study team planning and placement/hiring.
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Regulatory Submission Support (Site level) for Non-CTMS network sites to assist in preparing and submitting regulatory applications, ensuring compliance with all technical requirements for swift validation and review.
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Operational Support for Non-CTMS network sites.
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Independent Monitoring and audit/inspection preparation for Non-CTMS network sites.
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Strategy and consultation for Non-CTMS network sites.